This site design started out as CustomerServiceUniverse.com (boring…) then changed to CustomerServiceConnection.com (too hard to illustrate). Then this morning, it became CustomerServiceWisdom.com – but wisdom is more “collegiate” and “haugty” feeling, while Customer Service is energetic, reactive and outgoing… so it changed again. Now it’s CustomerServiceHeroes.com – and NOW i’m loving it. Up, up and AWAY!!!!