So much news! First of all, Customer Service Hero is now online, so please stop by and check it out. Lytleworks did an awesome job building the site according to my specifications, and even putting up with my “artist’s perfectionism” when it came to text size, spacing, etc. (Congrats Brett and Kelly, you did a great job!)

Also, before I get started on my next web site design, Bob has tasked me with streamlining the Media Partners site. Unless you’re totally intimate with the design like I am, you won’t notice any real changes, but they will be there. Well actually, the way the Featured Products work will be more “you-tubey” and take up less vertical page-length, thus getting more valuable content up above the fold. And there’s a new addition to my Seattle banner, in honor of my co-worker Lt. Phil Holt…


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